Privacy Policy
Welcome to EAZYLIV, an online property management services platform.
What Information Do We Collect:
Nature of personal information - Account Registration Information
Description of collection of personal information
This is personal information that is provided by you or collected by us to enable you to sign up for and use the Website. This includes your email address, phone number, identity proof, address proof, employment/occupational proof, property title/ownership documentation (applicable to Owner Users only). All documentary proof must contain User’s recent photograph, date of birth, address and any other identification proof prescribed by the applicable authority. Additional personal information that maybe collected by EAZYLIV will depend on the nature of the Services that you sign up for as defined under the Terms of Use located at https://eazyliv.com/terms-of-use/ and whether or not such personal information will be collected and used in accordance with the terms of a separate services agreement with EAZYLIV.
Nature of personal information - Account Registration Information
Description of collection of personal information
In addition to the documents below, any additional personal information collected will vary depending on the nature of Services agreed between User and EazyLiv under payment obligations under a separate service agreement or communicated via email at hello@EazyLiv.com . Owners, whether registered or not are required to furnish the following list of documents along with personal information (this is not a complete list):
Owner Users Personal Information
Name;
Date of birth;
Pan Card;
Aadhar Card;
Mobile phone number;
Property Documents – Certified copy of title deeds, Property tax, municipal tax and any other documentary proof as prescribed by the relevant authority.
Transactions details;
Bank Account details;
Any other information as required to process the transaction as communicated by EazyLiv from time-to-time. Residents, whether registered or not are required to furnish the following list of documents along with personal information (this is not a complete list):
Resident User’s Personal Information
Name;
Date of birth;
Pan Card;
Aadhar Card;
Mobile phone number;
Property Documents – Certified copy of title deeds, Property tax, municipal tax and any other documentary proof as prescribed by the relevant authority.
Transactions details;
Bank Account details;
Any other information as required to process the transaction as communicated by EazyLiv from time-to-time. Residents, whether registered or not are required to furnish the following list of documents along with personal information (this is not a complete list):
Marketing Information- Description of collection of personal information
This is personal information already made available to EazyLiv that is used to send you marketing communications either:
Via email;
During the terms of a service agreement; and
During the use of the Website and/or EazyLiv services as defined in the Terms.
Browsing & Analytical Information-- Description of collection of personal information
This is analytical information that is triggered when a User to the Website accesses different web pages of the Website and the interactions with the Website interface. Such information may include:
IP Address;
Browser Information;
Time and Date of your visit;
URL request;
Device used to access the Website, including any details of the OS, language settings, place of access.
Surveys & Schemes - Description of collection of personal information
This personal information that is provided by you to allow you to sign up and participate in these types of promotions. The exact personal information collected will vary depending on the promotion.
This information includes user generated content in the form of but not limited to feedback, comments, questions received from users in response to communications and activities that are related to EazyLiv services via phone calls, emails, documentation etc.
Cookies-- Description of collection of personal information
The Website directly or through third party service providers uses cookies that allow your device to be recognized when you return to or browse through the Website.
The information collected is in an anonymous form, including information on the number of visitors to the Website, information about the Websites from where visitors have arrived at the Website and the web pages visited by the User.
How Personal Information Is Collected
EAZYLIV collects User’s personal information in the following ways:
When you register an account on the Website for the Services – when you register an account for Services, we collect certain personal information, so you can use the Services such as your email address, birth date, gender, and country.
During your use of the Services, you may also provide us personal information from time-to- time in connection with your use of the Service, such as payment information, property information and changes and modification related thereto.
Personal information collected that enables us to provide you with additional services- from time to time, you also may provide us with additional personal information or give us your permission to collect additional personal information e.g. to provide you with additional services.
From third parties – we may receive personal information about you and your browsing activity from third parties we work with.
Legal Basis For Collection Of Personal Information
- A) Collecting personal information based on transactions.
We collect personal information for providing contractual services based on service agreements with Users and fulfilling service obligations based on separate transactional documents with users or transactional history for each User.
- B) Collecting personal information based on consent.
The collection of personal information is based on consent from a User, We will store documentation related to the consent given by the user for the purposes of a legitimate interest pursued by EAZYLIV. User consents will always be stored and documented in our systems.
Use Of Personal Information By Eazyliv
We, at EAZYLIV, take the privacy of our users very seriously.
We may use the information collected as explained above for the following purposes:
- Customer service;
- Direct sales;
- Direct marketing
- A) Use of collected information explained:
For full functionality of the Website and to provide our services with all its features;
to provide personalised notifications, advertisements, communications, messages and offers related to the services provided by EAZYLIV;
to improve its marketing and promotional efforts, to analyse site usage, improve the Website’s content and new and/or customised service offerings and for its business purposes;
Providing you with support, handling complaints and contacting you when we believe it is necessary such as replying to a ‘Contact me’ or other incoming email requests you have written on our website; for enforcing the Terms and this Policy and preventing misuse of the Service;
EAZYLIV may be required from time to time to disclose users’ personal information to law enforcing agencies or our regulators, if we think it is justified;
We may also disclose personal information to enforce our policies, respond to claims that a posting or other content violates other’s rights, or protects anyone’s rights, property or safety. taking any action in any case of dispute involving you, with respect or in relation to the Website.
Cross Border Transfer Of Information
User’s personal information collected from you will be transferred outside your home country to EAZYLIV data servers located in India or to our third-party suppliers located outside India. In addition to the EAZYLIV servers, user’s personal information may also be processed and stored in servers owned and operated by third parties that partner with EAZYLIV for providing cloud-based data processing services. Therefore, User’s personal information, will be subject to privacy laws and standards that are different from user’s country of residence.
For personal Information collected from users residing within the European Union and Switzerland, EAZYLIV shall ensure that the transfer of user’s personal information is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organisational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.
Disclosure under the European General Data Protection Regulation (GDPR): As a data controller of our users’ personal information, we are committed to protecting and respecting your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, implemented May 25, 2018. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Statement applies to the use of EAZYLIV services and to EAZYLIV sales, marketing and user services agreement fulfilment activities. You have the right to withdraw your consent at any time; and to submit a complaint to the relevant supervisory data protection authority.
Data Retention And Deletion
We store personal information only for as long as we find it necessary to fulfil the purpose for which the personal information was collected, including but not limited to complying with our legal obligations, complying with requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
We essentially retain your personal information so long as you are either: (i) a registered user of the Website; or (ii) EAZYLIV is providing you services under a separate service agreement or other transactional document between EAZYLIV and you; or (iii) for a reasonable period of time after your last interaction with us.
When the personal information that we have collected is no longer required, we will ensure that the personal information will not be accessible to EAZYLIV operational systems, processes or personnel, upon a valid written request from the specific User. Post completion of services under a transactional document or separate services agreement, any further processing/use of your personal information will be anonymized.
If you request, we will delete or anonymise your personal information so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal information, including situations such as the following:
- For an unresolved issue relating to your account until the claim or issue is resolved;
- For our legal, tax, audit, and accounting obligations, we will retain the necessary personal information for the period required by applicable law; and/or,
- For legitimate business interests.
E-mails And Opt-out
All users may opt-out of receiving notifications from us by writing to us at hello@eazyliv.com after you log on to Website.
Information Security
EAZYLIV implements measures to reduce the risks of damage, loss of information and unauthorized access or use of confidential information. These measures do not provide absolute information security.
Your account is password protected. We implement industry standard measures to protect the personal information that is stored in our database.
Changes To This Privacy Policy
We may occasionally make changes to this Policy.
When we make material changes to this Policy, we’ll provide you with notice as appropriate under the circumstances, e.g., by displaying change notice through the Website interface or by sending you an email. We may notify you in advance.
Please, therefore, make sure you read any such notice carefully.
Contact Us
You can email us on hello@eazyliv.com
Our office address EAZYLIV PROPERTY MANAGEMENT SOLUTIONS PRIVATE LIMITED, Chennai. INDIA .