Terms Of Use
Welcome to EAZYLIV, an online property management services platform.
General Terms Of Usage
About The Eazyliv Website
Each User of the Website may avail the service offerings on the Website either by:
(i) Creating a registered User account with which he or she can manage multiple properties using all or selected EazyLiv Services; OR
(ii) As a Guest via email at hello@eazyliv.com, subject to additional terms and conditions as agreed between EazyLiv and the Guest.
Acceptance Of The Terms Of Use
2) If you do not agree to accept and be bound by these Terms of Use, you must immediately stop using the EazyLiv Website. If these Terms are considered to be an offer by us, acceptance is expressly limited to these terms.
3) EazyLiv may monitor your access to the Website and terminate your access to the Website or any part thereof at any time and for any reason without any notice. The provisions regarding disclaimer of warranty, accuracy of information, software, database other system or functionality of website and indemnification shall survive such termination.
4) Browsing the Website or use of the services and platform offered through the Website located at www.eazyliv.com, as it may be modified, relocated and/or redirected from time to time. You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this Website, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part of Terms of Use.
Information About Us And Our Website
2) The www.eazyliv.com Website is integrated front-end communications and onsite property management services platform using a single user interface on any internet connected device/applications across all asset classes in the real estate market (hereinafter the “Services).
Amendment / Modification Of Terms/services
2) If You continue to browse/use the Website following such a change, this is deemed as consent by You to the so amended policies.
3) The relationship creates on You, a duty to periodically check these Terms and stay updated on its requirements.
4) As long as you comply with these Terms of Use, EazyLiv grants you a personal, non- exclusive, non-transferable, limited privilege to browse and use the Website.
Key Terms
"Guest" means any person who uses the Website owned, operated and controlled by EazyLiv.
"User/Users" means any person who uses and registers on the Website owned, operated and controlled by EazyLiv in accordance with Section 6 (Registration on Website) below;
"Services/s" means and includes free services, paid services and add-on services;
"Service Request" means a request made by a User to appropriate services on the Website. This is done when registered User after completing the registration intake form followed by email OR a request made by a Guest via email to hello@eazyliv.com Both the registration request and the form are processed via email, along with all the requested information, by EazyLiv receiving them;
"Service" Fee means a percentage of the Total Contract Value or fixed value that EazyLiv will charge the Owner for the provided services.
"Resident" means any person who is using the EazyLiv services and/or who is residing at a Property and who is not an Owner of the Property. Resident may include a tenant or a buyer of a designated property depending on the nature of the transaction and related documentation signed between Owner and such Resident;
"Owner" means the person or entity that has entered into a separate Services Agreement with EazyLiv to avail property management service offerings as agreed under such services agreement. Owners may purchase the EazyLiv Services as a User or as a Guest. Owners may be either individuals or legal entities, or any other entity that is the owner or authorised representative to enter into separate transactional documents in relation to the property for which the EazyLiv are being used;
"Move-In" means EazyLiv services relating to facilitating occupation of the Property by Resident;
Registration On The Website
2) As we process the User’s application, and thereafter, following the User’s application for registration to the Website, we may request additional information, documentation and materials from the User, as we, in our discretion, deem necessary. However, we discourage sharing any personal information, other than valid documents issued by Indian government departments (State or Central Government departments, statutory or regulatory bodies, public sector undertakings etc.) regarding the User of entity to be registered.
Requirements For Registration
2) You must create a password when you register, and you are responsible for maintaining the confidentiality of that password;
3) You must promptly update us with any changes to your account details;
4)You shall take reasonable steps to prevent unauthorised access to your account via any computer or other device that you use to access your account;
5) You agree that any person to whom your username or password is disclosed is authorised to act as your agent for the purpose of transacting for any services via this Website, and you will be responsible for any and all activity conducted using your password;
6) If you believe someone has, without authorisation, accessed an account that you created on this Website, please contact us immediately. When you create an account, you may be given the opportunity to opt-in to receive marketing emails from us, our affiliates or third parties. You can manage your email subscription preferences via our website or unsubscribe from emails at any time. From time to time, we may need to send you service emails relating to your account, and we reserve the right to do so. If we believe that the registration information that the User provided is false or not correct, current or complete, or if we believe that the User has violated these Terms, we reserve the right to suspend or terminate the User’s application to register to the Website. However, we have no obligation to verify the accuracy, correctness, or completeness of any information that the User or others have provided nor are we liable for losses or any damage resulting therefrom. The User may not hold payments that EazyLiv is entitled to due to such action by EazyLiv.
General Terms Of Service
You can find a description of our service options on our website, we will explain which Service options are available to different USER CATEGORIES of our Website.
2) Service options other than the paid services that are performed or provided to you free-of-charge (“free service”);
3) Apart from paid and free services, User can opt for additional or addon services, It may be subject to additional terms and condition to be agreed in writing.
EazyLiv EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR A WARRANTY OR CONDITION OF GOOD AND WORKMANLIKE SERVICES, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH ANY LAW, REGULATION, OR CODE. EazyLiv IS NOT AFFILIATED WITH, ENDORSED OR SPONSORED BY ANY THIRD-PARTY VENDOR OR RETAILER.
Through its platform, EazyLiv supports you with access to a variety of services and related support services such to different categories of Users, whether registered or not.
- Owners may avail Services on the Website as registered Users or Guests;
- Owners availing the EazyLiv paid services will enter into a separate property management agreement with us which will govern the relationship between Owners and us. These Terms of Use will be incorporated into that agreement by reference but in the event of any inconsistency between that agreement and these terms or any other statement on the site then that agreement will prevail.
- EazyLiv is not responsible for the conduct of any prospective Resident or third parties during the negotiations of any transaction. Owners accept that any decision to let a property to a particular Resident is made solely by the Owner without any representation, warranty or statement made to him by EazyLiv.
- EazyLiv has no obligations to Owners to repair, maintain the Property/ies let by Owners at the end of any separate services agreement with EazyLiv or upon executing a transactional document with a Resident or third-party service provider.
- Additionally, Owner may via email communicate and agree to the terms of any free services and add-on services.
A.2) Residents
- Residents may avail Services as registered Users or Guests;
- If you are a potential Resident and submit your requirements via email or in any other form in writing to EazyLiv, who will thereafter communicate potential properties which meets your requirements. The Owner will then respond, either accepting your offer or declining it. If the offer is accepted EazyLiv will facilitate you entering into a rental agreement with the Owner and EazyLiv will facilitate the Move-In on specific terms advised by the Owner. Apart from the aforesaid, EazyLiv shall have no further obligations towards the Resident beyond the Move-in Date.
- The Services may include the delivery, services from a third-party vendor. Only those vendors that are authorised by EazyLiv shall be deemed to be included in the Services itself.
- Rental contracts are made exclusively between Owners and Residents. EazyLiv is not a party to any rental contract and does not fulfil any obligations derived from the contractual relationship between Landlords and Tenants. EazyLiv does not make or accept any offers, either in its own capacity or on behalf of either Owner or Residents or any other party. EazyLiv disclaims all liability arising from or related to any rental contract to the fullest extent permitted by law. EazyLiv shall have no further obligation towards a Resident beyond the Move- in date.
- The array of support services offered by EazyLiv includes Service rendered to Registered Residents Users within a building/apartment to interact with their neighbours and share their knowledge of the neighbourhood. Subject to the provisions below, and to the specific confidentiality obligations terms of any separate agreement we may have with your building’s owners or management or association, the following elements of the Service are available to Residents
Restrictions On Use Of Website & Add-on Services
1) Breaching these Terms of Use or any other applicable rules and instructions that we may convey with respect to the use of the Website;
2) Use any automated software to view our Websites without consent and to only access our Websites manually;
3) Use our websites other than for your own personal use or as an agent listing properties for sale and to rent;
4) Attempt to copy our data and processes;
5) Transmit any material designed to interrupt, damage, destroy or limit the functionality of our Websites;
6) Use our websites in breach of any policy or other notice on our Websites;
7) Remove or alter any copyright notices that appear on our websites;
8) Use our websites in any manner that is illegal, immoral or harmful to us (including to commit or facilitate the commitment of any fraud against us);
9) Publish any material that may encourage a breach of any relevant laws or regulations;
10) Transmit materials protected by copyright without the permission of the owner; or conduct yourself in an offensive or abusive manner whilst using our Websites.
11) Interfere with any other user’s enjoyment of our Websites;
Payment Obligations
A) Cancellation & Refund
- There will be no refund of any amounts paid by you for availing the various Services offered through the Website, except expressly stated elsewhere.
- If you or EazyLiv terminate any Services Agreement, or if EazyLiv suspends your access to the EazyLiv Service, you agree that EazyLiv shall have no liability or responsibility to you, and EazyLiv will not refund any amounts that you have already paid, to the fullest extent permitted under applicable law.
- No refunds will be provided for delays in the completion period that are caused by or are attributable to you or your authorised representatives, which includes any third-party vendors that are engaged by you. In addition to the foregoing, if you cancel any scheduled service plan as agreed under a separate schedule to the services agreement, you will also be charged an additional INR 5,000 as cancellation fee. Additionally, if you cancel any scheduled service plan during the 2 (two) days before a scheduled appointment, you will be charged the full amount of the scheduled service and will not be eligible for any credit.
B)User Categories
- For the paid services, you may be required to pay the amounts in accordance with the fee & payment obligations set out under a separate Services Agreement that you enter into with EazyLiv.
- We may, from time to time, change the applicable fees, rates, packages, schemes, amounts, overage charges and payment cycles. If we do so, we will put the User on notice of such changes, but we will not radically change these matters in a way that adversely affects the User, without obtaining his or her consent.
- All Fee relating to Services shall be paid and delivered through the EazyLiv account only, and in no event directly to any applicable third-party vendor or otherwise outside of the EazyLiv account. If EazyLiv does not receive Fees for payments identified at the point of purchase, you agree to pay all amounts due upon demand directly to EazyLiv immediately and EazyLiv further reserves the right to either suspend or terminate your EazyLiv account and your access to the Services in such circumstances.
- EazyLiv may offer certain discounts or other offers for the various Services. The terms and conditions of the offers/discounts shall be clearly set forth in the Website and the same may be time bound and hence you may not claim any offers/discounts when the time for the same has lapsed/expired. We reserve the right to discontinue or modify any discounts, credits, sales and special promotional offers in our sole discretion.
- Fees are chargeable Indian Rupees but EazyLiv reserves the right to offer that fee be charged in other currencies. If we do so and the User opts to be charged in another currency, the User may be subject to additional exchange fees or commissions collected by the User’s payment method provider.
- Exchange rates are determined by a reputable third-party provider and converted with the exchange rate applicable at the time the given reservation is made and is rounded up. The User will have no plea, claim or demand with respect to the exchange rate used or currency conversion performed.
- Goods & Service tax and other taxes may apply to the service Fee, in which case they will be added to the amount due and charged. EazyLiv will issue and provide the User online invoices for the applicable fee we charge.
Termination Of Registration
A) By User
To terminate your account, email hello@eazyliv.com. Termination will take effect once processed. You remain responsible for all payments due and will not receive a refund.
B) By EazyLiv
EazyLiv may terminate your account by notifying you via the email address you provided. Termination takes effect once processed. EazyLiv may suspend or terminate your account if you:
Engage in unauthorized or fraudulent activity.
Breach these Terms or other agreements.
Perform actions harmful to EazyLiv or others.
Termination does not relieve you of payment obligations or entitle you to a refund. Any separate service agreements will continue unless otherwise terminated. This section will be enforced as permitted by law.”
Communication From Eazyliv:
Intellectual Property Rights
Disclaimer Of Warranties
License Grant & Feedback
- To publish property details with Your consent that have been furnished by You. However, should there be a situation where Your consent was not obtained, you will be required to contact EazyLiv immediately. Any feedback regarding correction of details has to be communicated to EazyLiv immediately and shall be subject to the confidentiality obligations under the Services Agreement. For clarity, the foregoing license grants to us and our users does not affect your other ownership or license rights in your user submitted content, including the right to grant additional licenses to your user submitted content, unless otherwise agreed in writing in performance of the Services.
- To provide advertising and other information to you,
- Worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit such content in connection with the Website, the Services and (and our successors’ and assigns’) businesses, including without limitation for promoting and redistributing part or all of the Website or the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds), and you represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third-party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.
Liability Limitation
Indemnification
Links To Third Party Sites
Assignment
(i) To a parent or subsidiary,
(ii) To an acquirer of assets, or
(iii) To any other successor or acquirer. Any assignment in violation of this section shall be null and void. This Terms of Use shall inure to the benefit of permitted successors and assigns.
Modifications
Link To Privacy Policy
EazyLiv operates the Website and the Services under the PRIVACY POLICY available at https://eazyliv.com/privacy-policy/, which forms part of these Terms and Conditions. We urge you to read this policy now and, because the policy is updated from time to time, later at your convenience.
Governing Law & Jurisdiction
Miscellaneous
You may contact us with any questions and queries about these Terms of Use at: hello@eazyliv.com.